Frequently Asked Questions
Do I have to use the body shop my insurance recommends?
No. You have the legal right to choose the repair facility you trust. Insurance companies may suggest a shop, but the decision is always yours.
How long will my repairs take?
Repair time depends on the severity of damage, parts availability, and insurance approval timelines. After disassembly and parts arrival, we can provide a more accurate completion estimate.
Will the repair cost exactly match the original estimate?
Initial estimates are written based on visible damage. Additional damage is often discovered during disassembly. If supplements are needed, they are submitted to insurance for approval before proceeding.
Do you offer free estimates?
Yes. We provide visual preliminary estimates at no charge. For insurance claims, we can work directly with your insurance company if needed.
Will my paint match perfectly?
We use professional color-matching systems and manufacturer guidelines to ensure the closest match possible. In some cases, blending adjacent panels may be required for a seamless appearance.
What if additional damage is found after repairs begin?
If hidden damage is discovered, we document it with photos and submit a supplement to insurance for approval. Repairs do not proceed on additional work without proper authorization.
Do you handle rental car coordination?
If your insurance policy includes rental coverage, we can assist in coordinating rental arrangements during your repair process.
Are repairs backed by a warranty?
Yes. We stand behind our workmanship. Specific warranty details can be discussed at the time of repair completion.